Shipping & Returns
Fast, simple, and designed to give you complete confidence with every order.
Free domestic shipping for a limited time.
For a limited time, Nanosecond offers free standard shipping on U.S. domestic orders. This promotion is available for eligible domestic orders and may be changed or ended at any time.
Shipping
Free Domestic Shipping for a Limited Time
Nanosecond currently offers free standard shipping on U.S. domestic orders for a limited time. This limited-time shipping promotion applies to eligible domestic orders and may be updated, changed, or ended without notice.
Worldwide Flat Rate
We offer flat rate international shipping for $99 worldwide, ensuring a simple and consistent delivery experience no matter where you are.
Shipping times may vary depending on destination, carrier service, order volume, customs processing, and other factors outside of our control.
Returns
30-Day Returns
If you are not completely satisfied, you may return eligible item(s) within 30 days of purchase for a refund, subject to the return conditions below.
Return Shipping
U.S. domestic return shipping may be provided for eligible returns according to our return process. International return shipping costs, duties, taxes, and related fees are the customer’s responsibility unless otherwise stated.
Return Conditions
Items must be returned in new condition with all original parts attached, including packaging and security tags if applicable. Returns that do not meet these conditions may not qualify for a refund.
Start a Return
To request a return, please contact us at support@nsecond.com.
Damaged or Incorrect Orders
Contact us right away
If you received a defective, damaged, or incorrect item, please contact us immediately at support@nsecond.com.
We will help resolve it
Our team will work quickly to review the issue and make it right with an appropriate solution based on the situation.
Refunds
Refund processing
Once your return is received, inspected, and approved, your refund will be issued to your original method of payment.
Bank processing time
Depending on your financial institution, please allow 2–10 business days for the credit to appear on your account.
Need Help?
For shipping, return, or refund questions, please contact us. We are here to help make the process simple and clear.
Contact Support